Simplifying Dealership Compliance: Insights from Cesar Augustus at the Fixed Ops Roundtable

Summary of Interview with Cesar Augustus at the Fixed Ops Roundtable

Introduction:

Ted Ings welcomes Cesar Augustus, CEO of Dealer Scanning, to the Fixed Ops Roundtable. He acknowledges Cesar as one of the founding fathers of the event and congratulates him on Dealer Scanning’s success.

Dealer Scanning Overview:

• Growth and Success: Cesar expresses excitement over the growth of the Fixed Ops Roundtable and Dealer Scanning, mentioning that they work with hundreds of dealers who are highly satisfied with the product.
• Pain Points: Ted shows pictures of disorganized and non-compliant file storage at dealerships to illustrate common issues that Dealer Scanning addresses.

Product Demonstration:

• Equipment and Setup: Cesar explains that the scanning station is compact, easy to use, and integrates with major DMS systems. The station scans 70 pages per minute and creates encrypted PDFs stored securely in the cloud.
• Process: He demonstrates how to scan repair orders, highlighting the simplicity and efficiency of the process. The system uses OCR or barcode technology to read repair order numbers automatically.

Cost and Affordability:

• Pricing: Cesar discusses the competitive pricing of $500 per month for unlimited scanning, with no hidden fees or long-term contracts. The equipment comes with a lifetime warranty.
• Data Ownership: Dealerships retain ownership of their data, avoiding any ransom fees if they decide to leave.

Use Cases and Benefits:

• Warranty Audits: Dealer Scanning simplifies warranty audits by providing easy access to repair orders, significantly reducing the time and labor required to locate documents.
• Labor Rate Increases: The system streamlines the process of submitting repair orders for labor rate increases, enhancing efficiency for managers and service directors.

Real-World Application:

• Live Installation: Ted shares a video of Cesar installing the scanning unit at DePaula Chevrolet, demonstrating the hands-on support Dealer Scanning provides.
• Before and After: Ted contrasts typical disorganized file storage with the clean, efficient setup provided by Dealer Scanning.

Expanded Services:

Deal Jacket and Custom Items: In response to customer demand, Dealer Scanning now includes scanning for deal jackets, vendor receipts, HR documents, and other custom items, further simplifying document management for dealerships.

Conclusion:

Partnership Approach: Cesar emphasizes Dealer Scanning’s commitment to being a supportive partner for dealerships, offering simple, effective solutions without the burden of long-term contracts.